Quick guide to charging
Find a charger
Use Eleport Maps or our app to locate and navigate to the nearest charger.
Authorize the session
Authorize with your preferred method – app, RFID card, or one-time ad hoc payment.
Connect the cable
Connect the cable to your car. Charging starts automatically in a couple of seconds.
🇵🇱 For users in Poland: Charging at all ultra-fast DC stations (above 22 kW) is available only in the new Eleport app. To charge at AC stations (up to 22 kW), please continue using the Eleport Polska app on App Store or Play Store.
Get more from every charge!
Download the Eleport app and register now to get ready for your next charging session.
🇵🇱 For users in Poland: Charging at all ultra-fast DC stations (above 22 kW) is available only in the new Eleport app. To charge at AC stations (up to 22 kW), please continue using the Eleport Polska app on App Store or Play Store.
Pricing
Select your country to see local prices.
*Until September 30, both Eleport customers and guest users enjoy the same reduced charging rates across our network.
Pricing exemptions*
There are some pricing exemptions in specific EV charging stations due to special circumstances.
The following table outlines charging stations where exempted rates are applied.
| Charging stations with pricing exemptions | AC 22kW | DC 50kW | DC 200kW |
| T1 Mall of Tallinn | 0,32 €/kWh |
*Until September 30, both Eleport customers and guest users enjoy the same reduced charging rates across our network.
*Until September 30, both Eleport customers and guest users enjoy the same reduced charging rates across our network.
Pricing exemptions*
There are some pricing exemptions in specific EV charging stations due to special circumstances.
The following table outlines charging stations where exempted rates are applied.
| Charging stations with pricing exemptions | AC 22kW | DC 400kW | |
| Akropolis shopping center, Kaunas | 0,32 €/kWh | 0,43 €/kWh |
*Until September 30, both Eleport customers and guest users enjoy the same reduced charging rates across our network.
Related information
🇵🇱 For users in Poland: Charging at all ultra-fast DC stations (above 22 kW) is available only in the new Eleport app. To charge at AC stations (up to 22 kW), please continue using the Eleport Polska app on App Store or Play Store.
*Until September 30, both Eleport customers and guest users enjoy the same reduced charging rates across our network.
*Until September 30, both Eleport customers and guest users enjoy the same reduced charging rates across our network.
Mobile Application*
Our app is designed to be easy and intuitive.
- Locate your EV charger on Eleport app
- Select the correct connector and tap “Start charging”
- Connect your vehicle to the charger – charging starts in a few seconds
- To stop, press and hold the “Stop charge” button in the app
- Disconnect your vehicle from the charger
If you find trouble using our application, please find help from below.
* 🇵🇱 For users in Poland: Charging at all ultra-fast DC stations (above 22 kW) is available only in the new Eleport app. To charge at AC stations (up to 22 kW), please continue using the Eleport Polska app on App Store or Play Store.
RFID Charging card*
Charge cards are popular amongst users who charge their EV with Eleport daily.
- Locate your preferred Eleport charging station
- Connect your vehicle to the charger
- Tap your RFID card on the charger display – charging begins automatically in a few seconds.
- To stop, tap your RFID card again on the display and end the session.
- Disconnect your vehicle from the charger
If you find trouble using RFID cards, please find help from below.
* 🇵🇱 For users in Poland: Charging at all ultra-fast DC stations (above 22 kW) is available only in the new Eleport app. To charge at AC stations (up to 22 kW), please continue using the Eleport Polska app on App Store or Play Store.
Single Payment Portal*
Single payment portal is a convenient way to charge without being a registered customer.
- Go to charge.eleport.com on your browser
- Enter the EV charger connector ID displayed on the Eleport charging station, and choose the connector.
- Provide your credit card details and email for the receipt
- Connect your vehicle to the charger – charging starts automatically
- To stop, revisit the link and select “End charging”.
If you find trouble using Single Payment Portal, please find help from below.
* 🇵🇱 For users in Poland: Charging at all ultra-fast DC stations (above 22 kW) is available only in the new Eleport app. To charge at AC stations (up to 22 kW), please continue using the Eleport Polska app on App Store or Play Store.
And last but not least...
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